Frequently Asked Questions

Absolutely! We offer delivery for $1.80/km both ways. We can deliver throughout Alberta, BC, and Saskatchewan. Send us a message or call or text 780-625-7513 for more information.

We know that this is always a possibility and sometimes out of our control, so we ask that you let us know right away if you find any bales that are not up to standard. We will refund you a portion of your payment to make up for it.

We keep a list of our loyal customers and will offer them first dibs on next year's hay. You can absolutely ask to have your name added to the list for the upcoming year, but we will always reach out to our long time customers first and ensure their orders are fulfilled before contacting new customers. Our goal is to add more hay land each year so that we can increase our list of valued customers.

The best, and easiest way to contact us is by calling or texting 780-625-7513. We often don't see our messages on social media or emails right away, so if you need an answer quickly, call us!

We try to keep a small stack of single bales, but we cannot guarantee that there will be that option year round. Using bundles is easiest for both us and our customers, so we prefer orders to be a minimum of 21 bales, or one bundle.